Oracle Tutor: Create Procedures and Support Documents

Course Description

The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's:Ease of use by those who have to write procedures (Microsoft Word based authoring)Ease of company-wide implementation (complex document management activities are centralized)Ease of use by workers who have to follow the procedures (play script format)Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method.Learn To: Write proceduresCreate procedure FlowchartsWrite support documentsCreate Impact Analysis ReportsCreate Role-base Employee ManualsDeploy online Employee Manuals on an Intranet

Skills Gained

• Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps)
• Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals
• Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization

Who Can Benefit

• Business Analysts
• End Users
• Functional Implementer
• Project Manager
• Sales Consultants
• Security Compliance Auditors

Prerequisites

• strong working knowledge of MS Windows
• strong working knowledge of MS Word (2007)

Syllabus

Oracle Tutor: Create Procedures and Support Documents Introduction

Tutor Overview

Tutor Process Documents Overview

Installing Tutor

Writing a Procedure

Author Features

Procedure Anatomy - Task Segment and Flowchart

Procedure Anatomy - Introduction Segment

Procedure Anatomy - Complex Directives

Procedure Anatomy - Activity Preface Details

Write a Process Map

Support Documents Anatomy

Referring and Linking to Tutor Documents

Document Writing Basics

Converting a Procedure to Tutor Format

Tutor Publisher - Publish, Index and Reports

Tutor Publisher - Update Distribution Utility

Tutor Publisher - Desk Manuals and HTML

Tutor Publisher - Owner Manuals

Advanced Topics: Process Documents

Next Steps - Getting started at your organization

For Partners - Integrating Tutor With the Project Implementation and CRP