Siebel 8.0 Universal Customer Master
Currently, no providers in North America have scheduled a date for this course. We can schedule a class at one of our regional offices or on-site at your location.
- Vendor:
- Oracle Corporation
- Course:
- D53976GC10
- Start Date:
- Unscheduled
- Length:
- 3 Days
- Location:
- Expired Class Date
- Tuition:
- $2,400
No Dates
Scheduled
Course Description
The UCM 8.0 course is designed for business users and technical data stewards alike, who are involved in an MDM customer data integration (CDI) implementation. Through a combination of presentation slides and hands-on exercises, participants will learn how to perform the basic functional administration tasks in UCM. This includes understanding how data is entered, reduplicated and then shared.Participants will also gain insight on UCM architecture, its data model and how other products can integrate with UCM for added functionality. The course covers topics such as Oracle Data Quality Matching Server, Oracle Data Quality Cleansing Server, Oracle Data Watch Repair (DWR) and Privacy Management products. The course is focused on both end-user tasks that are used frequently and configuration tasks done at initial setup.Learn To: Describe the UCM data model and architectureAdminister UCM, DWR and Oracle Data Quality toolsConfigure and perform incremental loads into UCMImplement inbound and outbound data flows from UCM
Skills Gained
- Understand how Universal Customer Master solution works
- Manage the data throughout its customer lifecycle
- Setup data matching and cleansing for incoming data into UCM
- Setup the matching thresholds for data consolidation
- Create survivorship rules that mandate data merges
- Publish best-version records to subscribing systems
- Manage hierarchies and importing DB data into UCM
- Perform privacy management
- Load data into UCM using EIM and the UCM batch workflow
- Perform data profiling on key UCM tables using Data Watch and Repair
Who Can Benefit
- End Users
- Functional Implementer
- Project Manager
Prerequisites
- Participants should be familiar with Siebel applications
- Siebel 8.0 Essentials (D46318GC10 )
Syllabus
Introduction to Master Data Management (MDM)
- Understanding MDM
- Implementing MDM with UCM
- What is the Oracle MDM Portfolio?
Customer Lifecycle Management
- Setting up data matching and cleansing
- Setting up survivorship rules for data consolidation
- Merging and unmerging records
- Distributing best-version data to spoke systems
Hierarchy Management
- Viewing and managing hierarchies in UCM
- Using DB integration to populate hierarchical data
Compliance
- Understanding UCM's privacy
- Understanding UCM audit trail
Data Watch and Repair
- Setting up data profiling for UCM tables
- Applying data rules to profiling results
- Creating one-time corrections
- Writing back corrections to UCM through EIM tables
UCM Data Model
- Understanding UCM entities and their architecture
Batch Import process
- Load data into UCM using EIM and UCM Batch workflow
Advanced Functions
- Extending and configuring a child object
- Extending data import functionality
Setting up Data Quality with ISS
- Understanding the general setup and configuration for Data Quality in UCM
- Installing and configuring ISS server to work as Data Quality enging for UCM
Oracle Data Quality
- Understanding Oracle Data Quality (ISS) architecture in detail
- Configuring Oracle Data Quality Matching servers (setting match levels and search levels)
Acxiom Integration
- Understanding content enrichment
- Describing overall integration architecture
- Identifying steps to configure a real-time point to point integration with Acxiom
Data Integration
- Understanding UCM application integration
- Sending a UCM message
- Using UCM Server Party Workflows
- Publishing and subscribing
Implementation Best Practices
- Setting objectives for your MDM implementation
- Understanding the challenges in achieving MDM
- Best Practices Case Study
