MCITP: Windows 7 Enterprise Desktop Support Technician Boot Camp

Course Description

This Boot Camp will prepare qualified Microsoft professionals to earn the Microsoft Certified Information Technology Professional (MCITP): Enterprise Desktop Support Technician 7 certification. In this intensive test-preparation program where the goal is certification, you will receive targeted lectures based on the Microsoft domains of knowledge for the certification exams. You must pass two exams to earn the MCITP: Enterprise Desktop Support Technician 7 certification, and you will take both during the Boot Camp. A fast-paced, rapid review session prior to each exam covers key material, providing comprehensive exam preparation.

You Will Take These Exams:

New Certification Candidates:

• 70-680: TS: Windows 7, Configuring
• 70-685: Pro: Windows 7, Enterprise Desktop Support Technician

Current MCDSTs, MCITPs Enterprise Support (Vista):

• 70-682: Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

You Will Earn These Certifications:

• MCTS: Windows 7, Configuration
• MCITP: Enterprise Desktop Support Technician 7

Skills Gained

• Key topics and concepts tested on the MCITP: Enterprise Desktop Support Technician 7 exams
• Structure of the exams and the most effective test-taking strategies
• Use Transcender test-preparation software to reinforce learning objectives, validate current knowledge, and review the most comprehensive and realistic exam questions
• Pinpoint your weak areas and strengthen them to ensure exam success

Who Can Benefit

• MCITP: Enterprise Support Technicians on Windows Vista
• MCDST on Windows XP
• IT professionals with a minimum of three years of experience installing, configuring, and administering clients in a Windows networked environment and also have experience deploying operating systems and applications. Candidates should be familiar with the client administration capabilities of Windows Server and with management tools such as the System Center suite of products.

Prerequisites

• Required:
  • At least three years of experience installing, configuring, and administering clients in a Windows networked environment
  • Experience deploying operating systems and applications
  • Familiarity with the client administration capabilities of Windows Server and with management tools such as the System Center suite of products
• Recommended:

Syllabus

1. Installing, Upgrading, and Migrating to Windows 7

• Perform a clean installation
• Upgrade to Windows 7 from previous versions of Windows
• Migrate user profiles

2. Deploying Windows 7

• Capture a system image
• Prepare a system image for deployment
• Deploy a system image
• Configure a VHD

3. Configuring Hardware and Applications

• Configure devices
• Configure application compatibility
• Configure application restrictions
• Configure Internet Explorer

4. Configuring Network Connectivity

• Configure IPv4 network settings
• Configure IPv6 network settings
• Configure networking settings
• Configure Windows Firewall
• Configure remote management

5. Configuring Access to Resources

• Configure shared resources
• Configure file and folder access
• Configure user account control (UAC)
• Configure authentication and authorization
• Configure BranchCache

6. Configuring Mobile Computing

• Configure BitLocker and BitLocker To Go
• Configure DirectAccess
• Configure mobility options
• Configure remote connections

7. Monitoring and Maintaining Systems that Run Windows 7

• Configure updates to Windows 7
• Manage disks
• Monitor systems
• Configure performance settings

8. Configuring Backup and Recovery Options

• Configure backup
• Configure system recovery options
• Configure file recovery options

9. Identifying Cause of and Resolving Desktop Application Issues

• Identify and resolve new software installation issues
• Identify and resolve software configuration issues
• Identify cause of and resolve software failure issues

10. Identifying Cause of and Resolving Networking Issues

• Identify and resolve logon issues
• Identify and resolve network connectivity issues
• Identify and resolve names resolution issues
• Identify and resolve network printer issues

11. Managing and Maintaining Systems that Run Windows 7 Client

• Identify and resolve performance issues
• Identify and resolve hardware failure issues

12. Supporting Mobile Users

• Identify and resolve wireless connectivity issues
• Identify and resolve remote access issues

13. Identifying Cause of and Resolving Security Issues

• Identify and resolve Windows Internet Explorer security issues
• Identify and resolve issues due to malicious software
• Identify and resolve encryption issues
• Identify and resolve software update issues