IT Project Management (WV102)

NOTE: THIS COURSE IS OWNED AND DELIVERED BY AN IBM EDUCATION PARTNER. IT IS AVAILABLE ONLY IN THE US.

In this 4-day instructor-led course, you will learn the fundamentals and best practices of project management methodology as applied to the unique requirements of IT initiatives. Master the project management skills you need to deliver IT projects on time, within budget, and to specification.

Skills Gained

1. IT Project Failure and Success

Learn which pitfalls to watch out for and the most common problems that cause IT projects to fall behind schedule, go over budget, and not meet specifications. Learn what you can do to plan for and manage IT project success.

A Study of IT Project Success and Failure

Reasons for IT Project Failure

Reasons for IT Project Success

IT Projects: What Makes Them Different?

2. Project Management Foundation

Explore the Project Management Institute's (PMI) framework for project management, including life cycle processes and knowledge areas. Identify core and facilitating processes and build familiarity with project management vocabulary.

Project Management Basics

Project Management Life Cycle

Project Management Knowledge Areas

Triple Constraints of Project Management

Types of Project Organizations

3. Project Initiation

Learn how to build a business case to support the start of a new IT project, establish the project scope, identify stakeholders, analyze stakeholder needs, identify constraints and assumptions, build a communication plan, and create a project charter.

Project Selection and Prioritization

Business Case Development

Stakeholder Analysis

Project Charter

Project Objectives

Constraints and Assumptions

4. Project Scope Definition

Learn how requirements, specifications, and use cases help IT project managers articulate customer needs. Learn best practices for gathering requirements and how interviews and workshops can be critical components of finalizing the scope of any IT effort.

Scope Statement

Requirements: Defining and Gathering

Work Breakdown Structure

5. Time Management and Scheduling

Learn how to plan successfully and practice developing a work breakdown structure. Create effective estimates, diagram a project, and identify the critical path.

Activity Definition

Activity Sequencing

Estimating Activity Duration

Network Diagramming

Critical Path

6. Resource Planning

Learn the types of resources typically found on IT projects and how best to plan for your staffing.

Identification of Required Project Resources

Roles and Responsibilities

Resource Assignment Matrix

Staffing Management

Resource Constraints

7. Cost Management and Control

Learn how to establish and monitor a budget. Learn about different kinds of typical IT expenditures.

Cost Estimating Techniques

Types of Estimates

Controlling and Managing Costs

Earned Value Analysis

8. Communications Management

Learn how to communicate effectively for IT projects, especially ones that involve remote teams, cross-functional efforts, and high-dollar investments.

Management of Stakeholder Expectations

Considerations for Effective Communication

Communication Management Plan

Project Status Report

9. Project Risk Management

Identify, assess, quantify, and manage risks through mitigation strategies and contingency planning.

Essentials of Project Risk Management

Risk Sources for the IT Project

Stakeholder Risk Tolerance

Risk Identification

Risk Ranking

Risk Triggers

Risk Response Strategies

10. Procurement and Sourcing

Learn the basics of the procurement life cycle from vendor need through negotiations to contract management and closeout.

Procurement and Sourcing Management

Build or Buy

Procurement Documents

Contract Requirements and Legal Terms

Contract Types

11. Project Management Methodologies

Learn what makes IT projects different from other projects and how the life cycle can be applied to different software development methodologies.

Stage-Gate

Organizational Project Management Maturity Model

Critical Chain

IT Project Management Methodologies

• Extreme Project Management
• Waterfall
• Rapid Application Development
• Rational Unified Process
• Capability Maturity Model Integrated

12. Controlling and Managing Change

Enable project success through a change control framework. Learn the importance of formal change control processes and managing organizational change as part of the project life cycle.

Project Changes

Integrated Change Control

Change Control Process

Change Control Tools

13. Quality Assurance and Control

Learn best practices for identifying quality metrics, creating a quality program, and assuring quality throughout the project life cycle.

Project Quality

Quality Management Theories

Quality Tools and Techniques

IT Project Testing

14. Phase and Project Closure

Learn how to end your project effectively, get stakeholder acceptance, close out vendor contracts, conduct effective lessons learned, and archive materials for future reference.

Phase and Project Closing Processes

Contract Closeout

Administrative Closure

Lessons Learned

Phase and Project Reports

Who Can Benefit

This basic course is designed for IT professionals, IT project managers, IT managers, IT project team members, associate project managers, project managers, senior project managers, project coordinators, project analysts, project leaders, team leaders, product managers, and program managers.

Prerequisites

There are no prerequisites for this course.