IT Project Management (WV102)
NOTE: THIS COURSE IS OWNED AND DELIVERED BY AN IBM EDUCATION PARTNER. IT IS AVAILABLE ONLY IN THE US.
In this 4-day instructor-led course, you will learn the fundamentals and best practices of project management methodology as applied to the unique requirements of IT initiatives. Master the project management skills you need to deliver IT projects on time, within budget, and to specification.
1. IT Project Failure and Success
Learn which pitfalls to watch out for and the most common problems that cause IT projects to fall behind schedule, go over budget, and not meet specifications. Learn what you can do to plan for and manage IT project success.
A Study of IT Project Success and Failure
Reasons for IT Project Failure
Reasons for IT Project Success
IT Projects: What Makes Them Different?
2. Project Management Foundation
Explore the Project Management Institute's (PMI) framework for project management, including life cycle processes and knowledge areas. Identify core and facilitating processes and build familiarity with project management vocabulary.
Project Management Basics
Project Management Life Cycle
Project Management Knowledge Areas
Triple Constraints of Project Management
Types of Project Organizations
3. Project Initiation
Learn how to build a business case to support the start of a new IT project, establish the project scope, identify stakeholders, analyze stakeholder needs, identify constraints and assumptions, build a communication plan, and create a project charter.
Project Selection and Prioritization
Business Case Development
Constraints and Assumptions
4. Project Scope Definition
Learn how requirements, specifications, and use cases help IT project managers articulate customer needs. Learn best practices for gathering requirements and how interviews and workshops can be critical components of finalizing the scope of any IT effort.
Requirements: Defining and Gathering
Work Breakdown Structure
5. Time Management and Scheduling
Learn how to plan successfully and practice developing a work breakdown structure. Create effective estimates, diagram a project, and identify the critical path.
Estimating Activity Duration
6. Resource Planning
Learn the types of resources typically found on IT projects and how best to plan for your staffing.
Identification of Required Project Resources
Roles and Responsibilities
Resource Assignment Matrix
7. Cost Management and Control
Learn how to establish and monitor a budget. Learn about different kinds of typical IT expenditures.
Cost Estimating Techniques
Types of Estimates
Controlling and Managing Costs
Earned Value Analysis
8. Communications Management
Learn how to communicate effectively for IT projects, especially ones that involve remote teams, cross-functional efforts, and high-dollar investments.
Management of Stakeholder Expectations
Considerations for Effective Communication
Communication Management Plan
Project Status Report
9. Project Risk Management
Identify, assess, quantify, and manage risks through mitigation strategies and contingency planning.
Essentials of Project Risk Management
Risk Sources for the IT Project
Stakeholder Risk Tolerance
Risk Response Strategies
10. Procurement and Sourcing
Learn the basics of the procurement life cycle from vendor need through negotiations to contract management and closeout.
Procurement and Sourcing Management
Build or Buy
Contract Requirements and Legal Terms
11. Project Management Methodologies
Learn what makes IT projects different from other projects and how the life cycle can be applied to different software development methodologies.
Organizational Project Management Maturity Model
IT Project Management Methodologies
- Extreme Project Management
- Rapid Application Development
- Rational Unified Process
- Capability Maturity Model Integrated
12. Controlling and Managing Change
Enable project success through a change control framework. Learn the importance of formal change control processes and managing organizational change as part of the project life cycle.
Integrated Change Control
Change Control Process
Change Control Tools
13. Quality Assurance and Control
Learn best practices for identifying quality metrics, creating a quality program, and assuring quality throughout the project life cycle.
Quality Management Theories
Quality Tools and Techniques
IT Project Testing
14. Phase and Project Closure
Learn how to end your project effectively, get stakeholder acceptance, close out vendor contracts, conduct effective lessons learned, and archive materials for future reference.
Phase and Project Closing Processes
Phase and Project Reports
Who Can Benefit
This basic course is designed for IT professionals, IT project managers, IT managers, IT project team members, associate project managers, project managers, senior project managers, project coordinators, project analysts, project leaders, team leaders, product managers, and program managers.
There are no prerequisites for this course.