Introduction to Information Technology (CompTIA Strata IT Fundamentals) (3705)

Categories: General » Categories » Networking and Wireless » Course 3705

In this introductory course, you will learn the basics of computer hardware,software, networking, troubleshooting, and emerging technologies. You will learnabout configuring operating systems, file and folder management, networks andnetwork configuration, and the role of the OSI model in networking andtroubleshooting. This course will also prepare you for the CompTIA Strata ITFundamentals certificate exam.

Through presentations, demonstrations, and knowledge-based exercises, youwill gain a fundamental understanding of local and wide area networktechnologies and protocols, web browsers, identifying security risks andtroubleshooting errors, and system maintenance. You will also learn aboutcutting-edge technologies such as cloud computing and green IT.

Certification: CompTIA Strata IT Fundamentals certificate

Skills Gained

  • Prepare a study plan for the CompTIA Strata IT Fundamentals exam
  • Basic concepts in computer communication
  • Basic functions components of computers
  • Common hardware components, including processing, storage, input, andoutput devices and connectors
  • Basic types of software and considerations for installing, updating, andupgrading software
  • Standard configuration options, file systems, and file and foldermanagement tasks in the Windows operating system
  • Common network types, architectures, and topologies
  • Basic concepts in network communication, including the OSI referencemodel, IP addresses, and protocols
  • Common LAN and WAN technologies, transmission media, and protocols
  • Basic concepts and areas of information security, includingauthentication, encryption, and firewalls
  • Basic concepts and activities for maintaining, monitoring, andtroubleshooting computer systems and networks
  • Future and developing technologies, such as unified communications, fixedmobile convergence, and cloud computing
  • Considerations for green IT

Who Can Benefit

IT novices who need a broad, fundamental understanding of IT and who want tolearn the basics of computers, networking, LANs and WANs, data centers and datastorage, and how IT infrastructures are monitored and managed. Ideal candidatesinclude:

  • Entry-level and newly hired technical professionals, including PCsupport, help desk, and networking professionals
  • Sales and marketing professionals looking to increase their ability tocommunicate with technical professionals and increase sales
  • Executives who seek better-informed decision making
  • Beginners seeking fundamental knowledge in preparation for latercertification courses

Syllabus

1. CompTIA Strata IT Fundamentals Certificate

  • CompTIA Certification Programs
  • Tips for Doing Well
  • Study Techniques

2. Basic Concepts in Computer Communication

  • Two-State Communication
  • Numbering Systems
    • Exponents
    • Base 10 (Decimal)
    • Base 2 (Binary)
    • Base 16
    • Decimal, Binary, and Hexadecimal Equivalents
  • Units of Information
    • Binary Prefixes
    • Communicating in Binary
  • Transmission Media
    • Wired Transmission Media
    • Wireless Transmission Media
    • Frequency Spectrum
  • Analog and Digital Communication
    • Change in Energy
    • Frequency
    • Signals

3. What is a Computer?

  • Types of Computers
    • Desktops
    • Laptop
    • Netbook
    • Server
    • Supercomputer
    • PDAs and Smartphones
    • MP3 Players
  • Upgrading Your Computer
    • Upgrading vs. Buying New
    • Determining Return on Investment
  • Computer Components
    • Core vs. Peripheral
    • Input Devices
    • Output Devices
    • Processing Devices
    • Storage Devices
    • Software

4. Hardware Components: Inside the Computer Case

  • Processing Devices
    • Motherboard
    • Central Processing Unit
    • Motherboard Communication
    • Upgrading Processing Devices
  • Storage Devices
    • Types of Storage Devices
    • Hard Disk Drive
    • Random Access Memory
    • Upgrading Storage Devices
  • Other Hardware Components
    • Power Supply
    • Fans
    • Installing Hardware

5. Hardware Components: Outside the Computer Case

  • Input Devices
    • Keyboard
    • Mouse
    • Touch Screen
    • Microphone
    • Camera
    • Scanner
    • Tuner
    • Gamepad
  • Output Devices
    • Monitors
    • Printers
    • Speakers
  • Connectors
    • Serial vs. Parallel Communication
    • Connectors and Ports
  • Removable Storage Devices
    • Punch Cards
    • Floppy Disks
    • Compact Disks
    • Digital Video Disks
    • Blu-Ray Discs
    • Multi-Card Readers and Writers
  • Redundant Array of Independent Disks (RAID)
  • Storage Systems
    • Direct-Attached Storage
    • Network-Attached Storage
    • Storage Area Networks

6. Software Components

  • Operating Systems
    • The Modern Interface
    • Modern Operating Systems
    • Virtualization
  • Device Drivers
  • Applications
  • Updating and Upgrading Software
  • Installation Issues
    • Check Minimum Requirements
    • Log In with Administrative Rights
    • Adjust Firewall Settings
    • Licensing and Registration
    • Digital Rights Management
    • Software Removal and Reinstallation

7. The Windows Operating System (OS)

  • Basic Windows OS Configuration
    • User Accounts
    • Power Settings
    • Screen Resolution
  • Demonstration: Basic Windows Configuration
  • File Systems in Windows
  • File and Folder Management in Windows
    • Managing Files and Folders Using Windows Explorer
    • Backing Up Files and Folders
    • Setting File and Folder Permissions

8. Basic Concepts in Networks

  • Introduction to Networks
    • Network Resources
    • Sneakernets
  • Types of Networks
    • PAN
    • LAN
    • VLAN
    • HAN
    • CAN
    • MAN
    • WAN
    • GAN
    • Internetworks
  • Network Architecture
    • The Simple Network: Peer-to-Peer
    • The Modern Network: Client/Server
  • Network Topologies
    • Point-to-Point Topology
    • Physical Bus Topology
    • Ring Topology
    • Mesh Topology
    • Star Topology
    • Tree Topology

9. Basic Concept in Network Communication

  • The Layered Approach to Communication
    • A Layered Approach Example
  • The OSI Networking Model
    • Application Layer
    • Presentation Layer
    • Session Layer
    • Transport Layer
    • Network Layer
    • Data Link Layer
    • Physical Layer
  • The Usefulness of Identification
    • United States ZIP Code System
    • Computer Addresses
  • Naming Devices for Humans
    • Domain Names
    • Name Resolution
    • IPv4 Address vs. IPv6 Address
  • Communication Protocols
    • Protocol Types
    • Protocol Characteristics

10. Local Area Networks

  • LAN Technologies and Protocols
    • LAN Communication
    • Ethernet
  • LAN Transmission Media
    • Wired
    • Wireless
  • Internetworking Devices

11. Common LAN and WAN Protocols

  • Commonly Used Protocols
    • TCP/IP: The Core Protocol
    • File Transport Protocol
    • Simple Mail Transfer Protocol
    • Post Office Protocol version 3
    • Internet Message Access Protocol version 4
    • Hypertext Transfer Protocol
    • Secure Sockets Layer
    • Domain Name System
    • Dynamic Host Configuration Protocol
    • Tenet
    • Simple Network Management Protocol
    • Network Time Protocol

12. Wide Area Networks

  • WAN Technologies
    • WAN Communication
  • WAN Transmission Media
    • Wired Media
    • Wireless Media
  • Internet Browsers
  • Cellular Technology
    • Cellular Telephone Standards
  • Satellite Technologies
    • Global Positioning System
    • Satellite Phones
    • Satellite Internet
    • Satellite Television
  • WAN Devices

13. Information Security

  • CLA Triad
  • Authentication
    • Something You Know
    • Something You Have
    • Something You Are
    • Single-Factor Authentication
    • Two-Factor Authentication
  • Encryption
  • Firewalls
  • Network Attacks
    • Prevention Methods
  • Access Control Methods
    • Physical Controls
    • Software Controls
  • Security Threats
    • Backup Media (Theft or Loss)
    • Screen Visibility (Shoulder Surfing)
    • Cookies
    • Pop-Ups
    • Accidental Misconfiguration
  • Recognize and Resolve Security Breaches

14. Maintaining, Monitoring, and Troubleshooting Your Systems

  • Maintaining Your System
    • Cleaning and Protecting Hardware
    • Maintaining Software
  • Minimizing Certain Risks on Computers
    • Data Loss
    • Loss of Service
    • Damage to Equipment
  • Monitoring Your System
    • Task Manager
    • Event Viewer
  • Troubleshooting Your System
    • Common Operational Problems
    • Error Correction Tools
  • Monitoring and Troubleshooting Networks
    • Monitoring Networks
    • Troubleshooting Networks

15. Future Technologies

  • Unified Communications
  • Fixed Mobile Convergence
  • Cloud Computing
  • Other New Technologies
    • Radio-Frequency Identification
    • IP Television
    • Electricity over the Air

16. Green IT

  • Production of IT Equipment
    • Toxic E-Waste
    • RoHS Directive
    • Energy Star
    • Solid-State Devices
    • Reparable Equipment
  • Use of IT Equipment
    • Power Management
    • Replacing Devices
    • Consolidating Devices
    • Printing Considerations
    • Voice over IP
  • Maintaining IT Equipment
    • Managing Dust
    • Choosing Cleaning Supplies
    • Repairing Equipment
    • Heating and Cooling Office Space
  • Disposal of IT Equipment
    • Battery Disposal
    • CRT Disposal
    • Toner Disposal
    • Recycle or Reuse